Cvent

1. Customer Setup Responsibilities

Follow the steps below in your Cvent account:

• Whitelist IP addresses in Cvent.
  • IP addresses can be found in an email sent to your Technical Point of Contact.
  • Ensure APIs are whitelisted on the correct API username.
• Ensure you have granted DoubleDutch API access.

You will need to provide the following information when setting up your integration:

• Account ID (Cvent AccountID).
• API Username (This is not your personal username. This will need to be requested from Cvent).
• API Password (This is not your personal password. This will need to be requested from Cvent).
• eCode (NOT Event Code. See below for instructions on how to find your eCode)
  • Click into your event within your Cvent account.
  • On the overview screen you have a number of different display boxes. In the display box that says “pre-launch summary” or “event snapshot” (depends on if your event is live or not) click the ‘my settings’ link in the right corner.
  • Pull over the ‘eCode’ into the selected box and click 'save'.

2. What Content is Included

The following content can be synced from Cvent to DoubleDutch. DoubleDutch requires certain content fields for a Cvent integration, all other fields are considered optional.

Agenda

Speakers

Attendees

3. Configuration Options

Password Options

• Last 6 digits of Confirmation Code: If you want attendee passwords to be the last 6 digits of their confirmation code, enable (check) the "UseConfNumberAsPassword" checkbox.
• Default: You can set a global password for all attendees. Must be six characters or more and is case sensitive (i.e. dd2020).
• Random: If no password is chosen, a random 6 digit character password will be assigned to each attendee (NOTE: If this option is chosen, the DoubleDutch Welcome Email must be used to provide each attendee with their password).

Password Settings

• Enable <storeEncryptedPassword> to include password in DoubleDutch Welcome Email (generated via the CMS).

Session Locations

• How to setup session location info (default: custom field “Room” or product code).
• How to setup session tracks (Default: custom field “Tracks” or “Session Category Name” if “Tracks” is not available).

4. What You Should Know

Cvent may charge an additional fee to allow the client to integrate with DoubleDutch.

Any integration request with Cvent that varies from the documentation here is subject to additional fees and restrictions.