Cvent

1. Customer setup responsibilities

• Follow the steps below in your Cvent account:
• Whitelist IP addresses in Cvent
• IP addresses can be found in an email sent to your Technical Point of Contact 
• Ensure APIs are whitelisted on the correct API username
• Ensure you have granted DoubleDutch API access
• Enter the following information when setting up your integration in the DoubleDutch Studio:
• Account ID (Cvent AccountID)
• API Username (This is not your personal username. This will need to be requested from Cvent)
• API Password (This is not your personal password. This will need to be requested from Cvent)
• eCode (NOT Event Code. See below for instructions on how to find your eCode)
• Click into your event within your Cvent account 
• On the overview screen you have a number of difference display boxes. In the display box that says “pre-launch summary” or “event snapshot” (depends on if your event is live or not) click the ‘my settings’ link the right corner
• Pull over the ‘eCode’ into the selected box and click save

2. What content is included

• The following content can be synced from Cvent to DoubleDutch. DoubleDutch requires certain content fields for a Cvent integration, all other fields are considered optional.

Agenda

Speakers

Attendees

3. Configuration Options

• Password Options
• Last 6 Digits of Confirmation Code:
• If you want attendee passwords to be the last 6 digits of their confirmation code, enable (check) the "UseConfNumberAsPassword" checkbox.
• Default:
• You can set a global password for all attendees by entering a value in this field. Must be 6 characters or more and is case sensitive (i.e. dd2016).
• Random:
• If field is left blank, a random 6 digit character password will be assigned to unique to each attendee. (NOTE: If this option is chosen, the DoubleDutch Welcome Email must be used to provide each attendee with their password)
• Password Settings
• Enable <storeEncryptedPassword> to include password in DoubleDutch Welcome email (generated via the Studio)
• Session Locations
• How to setup session location info (default: custom field “Room” or product code)
• How to setup session tracks (Default: custom field “Tracks” or “Session Category Name” if “Tracks” is not available)

4. What You Should Know

• Cvent may charge an additional fee to allow client to integrate with DoubleDutch
• Any integration request with Cvent that varies from the documentation here is subject to additional fees and restrictions